Return and Refund Policy
Return Policy
If there is an issue with your items, contact us immediately at [email protected]. We may require a photo of the product and order number for verification.
- Eligibility: New, unused items in original packaging or defective items are eligible for return.
- Return Window: You have 30 days from delivery to initiate a return. During certain times (e.g., holidays), you may request an extension.
- Non-Returnable Items: Customized or special-order items are non-returnable unless defective.
Refund Policy
Refunds are issued to the original payment method within 30 business days of receiving the return. Please note:
- Damaged items must be reported with a photo and order number within 30 days of receipt.
- Refund timelines may vary during peak periods.
Return Shipping
Customers are responsible for return shipping unless the product is defective. Please contact us for return label options if applicable.
Incorrect or Damaged Items
If you receive an incorrect or damaged item, please contact us at [email protected] for a replacement.